• You should carry an Identity Card (Voter Card, Driving License, Pan Card, Passport or any Govt. I. Card), while traveling; this is for verification when needed.
• In case any of the sightseeing spot mentioned as above remains closed due to local reason, Tripozo or its partner representative will arrange for alternative sightseeing spot. All guests are requested to cooperate in this regard.
• Service vouchers for the tour will be forwarded in your respective email ids 02 days before the departure or guests can collect the same from Tripozo or its partner, Zonal Office, and Kolkata.
• All tourists shall carry a negative RT-PCR test report, issued within 72 hours prior to arrival or carry double dose vaccination certificate.
• Arrangements will be made disruption of tour on account of natural calamities and the cost to be borne by the tourist.
• Arrangements will be made for medical attention during sickness while on tour and the cost will borne by the tourist.
• The tourist will have to go by the periodical guidelines issued by the Tripozo or its partner authorities on the tour, through announcements and should not intervene in their working.
• The decision of Tripozo or its partner/EZ will be final on account of problems arising in the conduct of the tour.
• Tripozo or its partner has right to alter itinerary under unavoidable circumstances and is not liable for any type of natural calamities/ strikes/ cancellations/ delay of train/insurgency of any such nature which is beyond control during the tour period. Management is not accountable for any theft or damage of luggage.

NOTE: -

• In case of partial cancellation please note that occupancy conversion charges will be applicable.
• In case of cancellation of Counter bookings, copy of pan card of the guest in whose name refund is claimed shall be required.

·If any passenger found covid-19 positive during the trip, then he/she will have to follow the Covid rules of local government and have to bear all expenses of treatment by him/herself

CORONA VIRUS Dos and Don’ts:

• Download Arogya Setu app: All passengers shall be advised to download Arogya Setu app on their mobile devices.
• Maintain Social Distance: Follow social distancing norms very strictly and try not to touch things unnecessarily. While following this basic rule, you can lessen the chance of getting infected and have safe travel.
• Go Cashless & Touch less: Corona virus spreads with touch and it can be present on the cash, coins, and travel documents. Make sure you make payments digitally.
• Take all the Safety Precautions: To travel safe and reach home healthy, you need to take all the preventive measures to fight corona virus. Wear a mask, face shield, gloves, and keep sanitizer handy to maintain proper hygiene.
• Containment Zone Avoid Travel: If your locality comes under a containment zone, where there are a high number of positive cases then, you should avoid traveling. There are so many apps developed by the regulatory bodies where you can easily check the situation of your zone. In India, Arogya Setu is one app that contains all such information.
• Avoid Using Toilet: Air passengers should be restricted to access toilets on flights as a part of wide- ranging Corona virus safety recommendations. Do not make a queue outside the washroom and ensure minimum movement on the aisle.
• Cooperate with Staff: For the very first time, we all are going through so many restrictions and limitations. But, we need to understand, it is for our good. Hence, as a responsible traveler, be gentle with the staff and help them in the process.
• Hand Wash: Regular hand wash for 30 seconds will help you avoid germs or any kind of infection. Use soap or hand sanitizer for better results and do this every time you travel or touch anything.
• Cover Your Mouth & Nose: Covering your mouth and nose while sneezing or when anyone next to coughs or sneezes can do you a lot better. Corona virus usually spreads through cough and covering your nose and mouth will save you from this epidemic.
• Consult A Doctor If Sick: If you are suffering from a common cold, cough, nausea, vomiting, shortness of breath and fatigue make it a point to consult a doctor at the earliest. Any of these symptoms could be a sign that you are suffering from the virus.
• Avoid Crowd: Avoid being in crowded places. An infected person can spread the virus instantly and crowded places are a good way to accomplish this. Make sure you wear full sleeves shirts with anti- pollution masks when you travel. Staying indoors is a rather safe option.
• Avoid Close Contact With Anyone: Do not get close to anyone, especially touching or laughing closely. Also, use anti- pollution masks when out with friends or family. Avoid touching anyone and do not use the same utensils used by another. These simple non- touchy ways can do well until the outbreak comes to an end.
• Do Not Spit: Spitting can increase the spread of the virus. Avoid spiting at in public and home. Also, avoid getting close to a sick person suffering from cold and cough.
• Don’t Panic, Take It Easy: Most often a state of fear can lead to taking wrong decisions and use of self- medication. All you need to keep in mind is hygiene i.e. regular hand wash, use of anti-pollution masks and consult a doctor if you are sick.
• Don’t Touch Your Face: Do not touch your face, nose and mouth often. This avoids the risks of developing the virus. Wash your hands with soap or hand sanitizer and this will do you good.

General Guidelines to the Passengers:

• It is mandatory to carry the age proof of children (02 to 11 yrs). Child above than 11 yrs shall be considered for an adult cost.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• Any Itinerary posted on the website is only a proposed holiday outline. In case there is any change in price the same will be communicated to you and only after your confirmation, we will proceed further
• There will be no refund for un-utilized services.
• The package Price is subject to change without prior notice
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention.
• Passenger should call any queries about the tour from Tripozo or its partner before/after the booking to avoid any confusion.
• Tripozo or its partner is not liable for personnel expenses, boating, porter age, theft, accidents etc.
• Put on Face Masks throughout.
• Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time.
• The request for name change will be treated as a fresh booking where confirmation will be subject to availability. Please note all bookings confirmed are non-transferable and will invite a cancellation charge as applicable.
• Stay away from elderly and people morbidity. Persons above 65 years of age, persons with morbidities, pregnant women and children below the age of 10 years are advice to take extra precautions as per MHA guidelines
• Changes and Cancellation by Tripozo or its partner prior to your departure: The journeys are planned well in advance. We reserve the right to make changes to the programme if necessary at any point of time. Should the minimum number of passengers not be met or due to certain operational reasons and conditions, we reserve the right to cancel the departure or amend the same. Most changes made by us would be minor, but on certain occasions there could be a possibility of making a significant change. A change is defined as significant if it involves a change of destination or date of departure. In such an eventuality, we would inform you as soon as possible and provide you with the following solutions:
  • Accepting the changed arrangements or
  • Cancelling or accepting the cancellation where you will receive a refund of the payment remitted to us. However, there will be no refund for any service such as pre / post accommodation, airline tickets, excursions, extensions etc. that have been booked by you and / or your Travel Agent.