Force - Majeure

Force majeure' means any event which we / the supplier of the service(s) in question / the Third-Party Supplier could not, even with all due care, foresee or avoid. Such events may include disruptions/diversions of rail services, floods, earthquakes, whether actual or threatened war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, disease, fire and all similar events outside the control of the party concerned.

We cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our agreement with you is prevented or affected by, or you otherwise suffer any damage or loss as a result of, 'force majeure'.

Conditions of Travel

• Guest has to strictly follow the tour program. Under no circumstances would any refund be given for any unutilized services.

Payments and Confirmation:

• On completion of the booking and payment formalities, a confirmation tour voucher will be generated.
• You will have to pay all bank charges.
• The Tripozo or its partner reserves the right to decline your booking for any Tour or to cancel your booking without assigning any reason.

Hotels:

• Room categories in all packages are the base category rooms unless stated otherwise.
• Final confirmation in the proposed hotels is subject to the availability at the time of booking; else similar category hotel will be provided.
• The request for an adjacent or an adjoining room will be on subject to availability only and will incur extra charges if adjoining room is of higher category.
• Room allocation (Twin bed / Double bed) is at the discretion of the hotel. The check in and checkout time of the hotel is fixed as per Hotel Guidelines. Numbers of meals are always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival.
• In hotels for an extra Adult / Child either Rollaway bed or mattress shall be provided
• Payments pertaining to early check- in, late check-out, items consumed in Room Mini bar and any extra services of hotel other than mentioned in the package are to be settled at hotel directly by the guest.
• Hotel has the right to claim the damages incurred by any of the guest.
• Three people of one family on one booking will be accommodated in one double room with an extra Mattress.
• Child will be accommodated in one room with the parents only.

Transfers and Sightseeing:

• Arrival / departure transfers & sightseeing tours shall be provided as per schedule fixed by the Tripozo or its partner. However, this may require you to wait at the airport/destination for short duration until arrival of all the guests.
• Vehicle is not on personal disposal basis and will be provided as per the schedule of the itinerary

1. The request for name change will be treated as a fresh booking where confirmation will be subject to availability. Please note all bookings confirmed are non-transferable and will invite a cancellation charge as applicable.
2. Changes and Cancellation by Tripozo or its partner prior to your departure - The journeys are planned well in advance. We reserve the right to make changes to the programme, if necessary, at any point of time. We reserve the right to cancel the departure or amend the same due to certain operational reasons and conditions. Most changes made by us would be minor, but on certain occasions there could be a possibility of making a significant change. A change is defined as significant if it involves a change of destination or date of departure. In such an eventuality, we would inform you as soon as possible and provide you with the following solutions:

1. Or accepting the cancellation where you will receive a refund of the payment remitted to us. However, there will be no refund for any service such as pre/post accommodation, airline tickets, excursions, and extensions etc. that have been booked by you and/or your Travel Agent.

c) In case of a 'force majeure' situation due to which a departure has to be cancelled, we regret there would be no refund of the money paid to us or reimbursement of any additional expenses incurred by you as a result of our cancellation/ change.

100% payment at the time of booking will be required.

• On completion of the booking and payment formalities, a confirmation tour voucher will be generated.
• You will have to pay all bank charges.

SURCHARGES:

The prices shown are based on known costs and airfare at the time of tour launching the tour and Tripozo or its partner does not expect to have to make any changes. In case of unforeseen increase in national or local taxation or factors beyond control, Tripozo or its partner reserves the right to impose a surcharge or revise the tour cost.

FORCEMAJEURE:

In these booking conditions, 'force majeure' means any event which Tripozo or its partner / the supplier of the service(s) in question / the Third-Party Supplier could not, even with all due care, foresee or avoid. Such events may include disruptions/diversions of air services, floods, and earthquakes whether actual or threatened war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, disease, fire and all similar events outside the control of the party concerned.

We cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our agreement with you is prevented or affected by, or you otherwise suffer any damage or loss as a result of, 'force majeure'.

1. In case of partial cancellation please note that occupancy conversion charges will be applicable.
2. In case of cancellation of Counter bookings, copy of pan card of the guest in whose name refund is claimed shall be required.