Rules & Regulations:

• Management has right to alter itinerary according to unavoidable circumstances.
• In case of triple occupancy extra mattress will be provided in the floor.
• Management is not liable for any type of accident/ strike/ theft/ damage of luggage, etc. during tour period.
• Tour is subject to operation in case minimum booking of passengers.
• One child 1 - 4 years will be complimentary, sharing with parents in hotel accommodation only. Tickets for Boat/Cruise will be chargeable.

Note:

• Room categories in all packages are the base category rooms unless stated otherwise.
• Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided
• Aadhar card is not valid in Sikkim, Please must be carried Voter Id / Passport / Driving License.
• Please carry 04 copies of passport size photos for Tsomgo Lake.

General Guidelines to the Passengers:

• It is mandatory to carry the age proof of children (05 to 11 yrs). Child above than 11 yrs shall be considered for an adult cost.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• Any Itinerary posted on the website is only a proposed holiday outline. In case there is any change in price the same will be communicated to you and only after your confirmation, we will proceed further.
• There will be no refund for un-utilized services.
• The package Price is subject to change without prior notice.
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention.
• Passenger should call any queries about the tour from Tripozo or its partner before/after the booking to avoid any confusion.
• Tripozo or its partner is not liable for personnel expenses, boating, porter age, theft, accidents etc.
• Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time.
• The request for name change will be treated as a fresh booking where confirmation will be subject to availability. Please note all bookings confirmed are non-transferable and will invite a cancellation charge as applicable.
• Changes and Cancellation by Tripozo or its partner prior to your departure: The journeys are planned well in advance. We reserve the right to make changes to the programme, if necessary, at any point of time. Should the minimum number of passengers not be met or due to certain operational reasons and conditions, we reserve the right to cancel the departure or amend the same. Most changes made by us would be minor, but on certain occasions there could be a possibility of making a significant change. A change is defined as significant if it involves a change of destination or date of departure. In such an eventuality, we would inform you as soon as possible and provide you with the following solutions:

1. Accepting the changed arrangements or
2. Cancelling or accepting the cancellation where you will receive a refund of the payment remitted to us. 

However, there will be no refund for any service such as pre / post accommodation, airline tickets, excursions, extensions etc. that have been booked by you and / or your Travel Agent.

SURCHARGES:

The prices shown are based on known costs and airfare at the time of tour launching the tour and Tripozo or its partner does not expect to have to make any changes. In case of unforeseen increase in national or local taxation or factors beyond control, Tripozo or its partner reserves the right to impose a surcharge or revise the tour cost.

FORCE MAJEURE:

In these booking conditions, 'force majeure' means any event which we / the supplier of the service(s) in question / the Third-Party Supplier could not, even with all due care, foresee or avoid. Such events may include disruptions/diversions of rail services, floods, and earthquakes whether actual or threatened war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, disease, fire and all similar events outside the control of the party concerned. We cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our agreement with you is prevented or affected by, or you otherwise suffer any damageor loss as a result of, 'force majeure'.

OUR LIABILITY TO YOU:

Tripozo or its partner will not be responsible for any injury, illness, death, loss, damage, expense, cost or other claim of any description whatsoever which results from: 1.the act(s) and / or omission(s) of the person(s) affected or any member(s) of their party;

CONDITIONS OF TRAVEL:

You will have to strictly follow the tour program. There would be no refund if you fail to join the group at the commencement of the tour, or join the group later or leave the group before culmination of the tour for any reasons whatsoever. You are responsible to register with the representative of the Company at the appointed date, place and time and you would be treated as a no-show if you fail to do so. Under no circumstances would any refund be given for any unutilized services. You shall not behave in a manner which may cause distress or annoyance to other co-travelers or which may create the risk of danger or damage to property of the Company, co-travelers or others. In this event, you may be asked to leave the tour immediately. The Company shall be under no liability to any such person.