a) The request for name change will be treated as a fresh booking where confirmation will be subject to availability. Please note all bookings confirmed are non-transferable and will invite a cancellation charge as applicable.
 

b) Changes and Cancellation by Tripozo or its partner prior to your departure- The journeys are planned well in advance. We reserve the right to make changes to the programme if necessary at any point of time. Should the minimum number of passengers not be met or due to certain operational reasons and conditions, we reserve the right to cancel the departure or amend the same. Most changes made by us would be minor, but on certain occasions there could be a possibility of making a significant change. A change is defined as significant if it involves a change of destination or date of departure. In such an eventuality, we would inform you as soon as possible and provide you with the following solutions:

 1. Accepting the changed arrangements or  Cancelling or accepting the cancellation where you will receive a refund of the payment remitted to us. However, there will be no refund for any service such as pre/post accommodation, airline tickets, excursions, extensions etc. that have been booked by you and/or your Travel Agent.

2. In case of a 'force majeure' situation due to which a departure has to be cancelled, we regret there would be no refund of the money paid to us or reimbursement of any additional expenses incurred by you as a result of our cancellation/ change. 

Note:

• Room categories in all packages are the base category rooms unless stated otherwise.
• Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided.
• Please reach the airport 2 hours before the departure of the flight. Tripozo or its partner will not responsible for missing of flights by the guest.
• In flight food and beverages are on chargeable basis.
• Kindly reconfirm the departure terminal and the flight schedule from the airline before leaving for the airport.
• Transfers and Sightseeing tours are on SIC (seat in coach) / shared basis by A/C vehicle.
• Arrival / departure transfers & sightseeing tours shall be provided as per schedule fixed by the Local Travel agent/ Handling Agency/Ground Operator. However this may require you to wait at the airport for short duration until all the guests arriving at that time exit the airport.
• The request for an adjacent or an adjoining room will be on subject to availability.
• It is mandatory to carry the original photo id age proof of all passengers including children (02 to 11 yrs) and infant (below 02yrs).
• Child above than 11 yrs shall be considered for an adult cost.
• In airline no seat is provided to Infant.
• Room allocation (Twin bed / Double bed) is at the discretion of the hotel.
• In case of triple occupancy, double bed + extra mattress will be provided.  
• For early check in and late check out the payment is to be settled directly by the guest.
• Hotel has the right to claim the damages incurred by any of the guest.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• For any change in Flight Timings/diversions, Flight cancellation from the airline Tripozo or its partner will not be responsible and if it further affects the Sightseeing/Itinerary client need to accommodate accordingly.
• The airfares and taxes are calculated as on a mentioned date and any increase in the Taxes or airfares will be borne by the customer.
• Cost of additional services availed by the guest which are not part of our package inclusions are to be settled directly at the hotel.
• Buffet/ Fixed breakfast will be provided at fixed venue decided by the hotel.
• Timings: Kindly check the perfect buffet timings at the time of check in at the hotel.
• Package cost is calculated on lowest class Air Fare. Any increase in air fare or airport taxes has to be borne by the client.
• There will be no refund for un-utilized services.
• The package Price is subject to change without prior notice
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention
• Passenger should get full briefing about the tour from Tripozo or its partner before/after the booking to avoid any confusion.
• Tripozo or its partner is not liable for personnel expenses, boating, porterage, theft, accidents etc.
• Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time
• You should carry an Identity Card (Voter Card, Driving License, Pan Card, Passport or any Govt. I. Card), while traveling; this is for verification when needed.
• Arrangements will be made disruption of tour on account of natural calamities and the cost to be borne by the tourist.
• Arrangements will be made for medical attention during sickness while on tour and the cost will borne by the tourist.
• The tourist will have to go by the periodical guidelines issued by the Tripozo or its partner authorities on the tour, through announcements and should not intervene in their working.
• The decision of Tripozo or its partner/SZ will be final on account of problems arising in the conduct of the tour.
• Tripozo or its partner has right to alter itinerary under unavoidable circumstances and is not liable for any type of natural calamities/ strikes/ cancellations/ delay of train/insurgency of any such nature which is beyond control during the tour period. Management is not accountable for any theft or damage of luggage.