The request for name change will be treated as a fresh booking where confirmation will be subject to availability. Please note all bookings confirmed are non-transferable and will invite a cancellation charge as applicable.

• Prepaid cellular connections do not work in Jammu & Kashmir region.
• Cancellation charges as per company policy.
• Room categories in all packages are the base category rooms unless stated otherwise.
• Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided.
• Please reach the airport 2 hours before the departure of the flight. Tripozo or its partner will not responsible for missing of flights by the guest.
• In flight food and beverages are on chargeable basis.
• Kindly reconfirm the departure terminal and the flight schedule from the airline before leaving for the airport.
• Transfers and Sightseeing tours are on SIC (seat in coach) / shared basis by A/C vehicle.
• Arrival / departure transfers & sightseeing tours shall be provided as per schedule fixed by the Local Travel agent/ Handling Agency/Ground Operator. However this may require you to wait at the airport for short duration until all the guests arriving at that time exit the airport.
• The request for an adjacent or an adjoining room will be on subject to availability.
• It is mandatory to carry the original photo id age proof of all passengers including children (02 to 11 yrs) and infant (below 02yrs).
• Child above than 11 yrs shall be considered for an adult cost.
• In airline no seat is provided to Infant.
• Room allocation (Twin bed / Double bed) is at the discretion of the hotel. In case of triple occupancy, double bed + extra mattress will be provided.  
• For early check in and late check out the payment is to be settled directly by the guest.
• Hotel has the right to claim the damages incurred by any of the guest.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• For any change in Flight Timings/diversions, Flight cancellation from the airline Tripozo or its partner will not be responsible and if it further affects the Sightseeing/Itinerary client need to accommodate accordingly.
• The airfares and taxes are calculated as on a mentioned date and any increase in the Taxes or airfares will be borne by the customer.
• Cost of additional services availed by the guest which are not part of our package inclusions are to be settled directly at the hotel.
• Buffet/ Fixed breakfast will be provided at fixed venue decided by the hotel.
• Timings: Kindly check the perfect buffet timings at the time of check in at the hotel.
• Package cost is calculated on lowest class Air Fare. Any increase in air fare or airport taxes has to be borne by the client.
• There will be no refund for un-utilized services.
• The package Price is subject to change without prior notice
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention
• Passenger should get full briefing about the tour from Tripozo or its partner before/after the booking to avoid any confusion.
• Tripozo or its partner is not liable for personnel expenses, boating, porterage, theft, accidents etc.
• Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time
• You should carry an Identity Card (Voter Card, Driving License, Pan Card, Passport or any Govt. I. Card), while traveling; this is for verification when needed.
• Arrangements will be made disruption of tour on account of natural calamities and the cost to be borne by the tourist.
• Arrangements will be made for medical attention during sickness while on tour and the cost will borne by the tourist.
• The tourist will have to go by the periodical guidelines issued by the Tripozo or its partner authorities on the tour, through announcements and should not intervene in their working.
• The decision of Tripozo or its partner/SZ will be final on account of problems arising in the conduct of the tour.
• Tripozo or its partner has right to alter itinerary under unavoidable circumstances and is not liable for any type of natural calamities/ strikes/ cancellations/ delay of train/insurgency of any such nature which is beyond control during the tour period. Management is not accountable for any theft or damage of luggage.​​​​​​​