GENERAL GUIDELINES:

• Senior citizen passenger must get their medical check up before booking the tour.
• Passengers above age of 65 are required to accompany by an escort/family member of younger age.
• Hotel Check in time is 1200 noon.
• Being a group tour, personalized service is not viable; hence please converge with the group.
• Above rates are subject to availability.
• Cancellation charges as per company policy.
• Room categories in all packages are the base category rooms unless stated otherwise.
• Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided.
• Please reach the station 1 hours before the departure of the train. Tripozo or its partner will not responsible for missing of train by the guest.
• In onboard food and beverages are on chargeable basis.
• Kindly reconfirm the departure station and the train schedule from the before leaving for the station.
• Transfers and Sightseeing tours are on SIC (seat in coach) / shared basis by A/C vehicle.
• The request for an adjacent or an adjoining room will be on subject to availability.
• It is mandatory to carry the age proof of children (02 to 11 yrs) and infant (below 02yrs) as well along with other travel documents. Child above than 11 yrs shall be considered for an adult cost.
• Hotel has the right to claim the damages incurred by any of the guest.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended
• To avail the arrival transfers please check the hotel representative holding the placard of your name / hotel name/ Tripozo or its partner name.
• Buffet meal will be provided at fixed venue decided by the hotel.
• Timings: Breakfast: 0800 - 1000 hrs
• Dinner: 1930 - 2200 hrs
• These are the standard buffet timings observed by the hotels. Still you are kindly requested to check the perfect buffet timings at the time of check in at the hotel. Once the buffet time is over the hotel might ask you to pay for your meals
• Tripozo or its partner request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews
• The package Price is subject to change without prior notice.
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention.
• Passenger should get full briefing about the tour from Tripozo or its partner before/after the booking to avoid any confusion.
• Tripozo or its partner is not liable for personnel expenses, boating, porterage, theft, accidents etc
  Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time.
• Please keep patient and calm while journey and avoid any unlawful arguments. Speak politely to other tourists, staffs & officers on duty.
• There may be changes in the sightseeing if any odd situation arises & the same has to be adhered to. In case of any problem arising due to some natural calamity or abnormal situation, alternate arrangements will be made for which extra cost is to be borne by the tourists.
• Valid Photo ID proof needed at the time of booking of Train Tickets.
• Always carry your valid ID proof in original while travelling.
• The passengers will have to bear all medical expenses incurred on them, if need arises.
• Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time.
• In case of cash payment of INR 25000/- or above, the Pan Card copy of the client is required.
• Double or twin is subject to availability and sole discretion of the hotel.

During Train Journey

• Do not pull the chain while traveling on train as it is a punishable offence when done without a valid reason.
• Do not waste any water unnecessarily in the train.
• Do not cross railway tracks. Use foot over bridges.

Attire

• Please ensure that your attire does not offend the locals/visitors at the places you visit. At holy shrines, you may be required to remove your shoes.

Decorum

• Please maintain decency of language as a courtesy towards your fellow passengers in the train and other visitors at the shrines/places your visit.
• Do not be rude while interacting with locals and do not indulge in any arguments.
• Please be in groups and follow timings at the places you visit as per instructions of the Irctc Office.
• Photography may be restricted at certain places. Do not offend the local regulations.
• Tripozo or its partner reserves the right to remove any passenger that it feels is creating discord on the tour.

Sight seeing

• The itinerary provided to you may change due to unavoidable circumstances. Please follow the instructions of Irctc Office.
• Tripozo or its partner shall not be responsible for any mishaps caused due to negligence, non-compliance of instructions etc.

Safety and Security

• Please take complete care of your belongings during the tour.
• Do carry a Photo Identity Card such as Voter's ID, Passport, PAN Card etc. for Security reasons.
• Please leave the contact details of person(s) to be contacted in case of any Emergency with the Irctc Office..