Health Advisory
1 a. Senior citizen passenger must get their medical check-up before booking the tour & senior Citizens to carry Fitness Certificate while Traveling.
b. Passengers above age of 75 are required to accompany by an escort/family member of younger age.
2 Hotel Check in time is 1200 noon.
3 Being a group tour, personalized service is not viable. Hence, please converge with the group.
4 Above rates are subject to availability.
5 Cancellation charges as per company policy.
6 Room categories in all packages are the base category rooms unless stated otherwise.
7 Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided.
8 Please reach the airport 2 hours before the departure of the flight. Tripozo or its partner will not responsible for missing of flights by the guest.
9 In flight (Low Cost Carriers), the food and beverages are available on chargeable basis.
10 Kindly reconfirm the departure terminal and the flight schedule from the airline before leaving for the airport.
11 Web check in can’t be done for group tours.
12 Transfers and sightseeing are on SIC (seat in coach) / shared basis by A/C vehicle.
13 Arrival / departure transfers & sightseeing shall be provided as per schedule fixed by the hotel/Local Tripozo or its partner Office/DMC. However, this may require you to wait at the airport for short duration until all the guests arriving at that time exit the airport.
14 The request for an adjacent or adjoining rooms in case of two or more families from same acquaintance can considered by Tripozo or its partner Tour Manager subject to availability.
15 It is mandatory to carry the age proof of children (02 to 11 yrs) and infant (below 02yrs) along with other travel documents. Child above 11 yrs shall be considered for an adult cost.
16 Airlines don’t offer seats to infants
17 Room allocation (Twin bed / Double bed) is at the discretion of the hotel. The check in time at hotel is 1400 Hrs and check out time 1200 Hrs. Numbers of meals are always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival.
18 In hotels, for an extra Adult / Child, either Rollaway bed or mattress shall be provided.
19 For early check ins and late check outs the payment is to be settled directly by the guest.
20 Hotel has the right to claim the damages incurred by any of the guest.
21 The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended
22 The airfares and taxes are calculated as on a mentioned date and any increase in the Taxes or airfares will be borne by the customer.
23 For any change in Flight Timings/diversions, Flight cancellation from the airline Tripozo or its partner will not be responsible and if it further affects the Sightseeing/Itinerary client need to accommodate accordingly.
24 Cost of additional services availed by the guest which are not part of our package inclusions are to be settled directly at the hotel.
25 To avail the arrival transfers please check the hotel representative holding the placard of your name / hotel name/ Tripozo or its partner name.
26 Buffet meal will be provided at fixed venue decided by the hotel.
Timings: Breakfast: 0800 - 1000 hrs
Dinner: 1930 - 2200 hrs
27 These are the standard buffet timings observed by the hotels. Still you are kindly requested to check the perfect buffet timings at the time of check in at the hotel. Once the buffet time is over the hotel might ask you to pay for your meals
28 Tripozo or its partner request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews
29 Package cost is calculated on lowest class Air Fare. Any increase in air fare or airport taxes has to be borne by the client.
30 Any Itinerary posted on the website is only a proposed holiday outline
Other Terms and Conditions:
• SURCHARGES: The prices shown are based on known costs and airfare at the time of tour launching the tour and Tripozo or its partner does not expect to have to make any changes. In case of unforeseen increase in national or local taxation or factors beyond control, Tripozo or its partner reserves the right to impose a surcharge or revise the tour cost.
• FORCE MAJEURE: In these booking conditions, 'force majeure' means any event which Tripozo or its partner / the supplier of the service(s) in question / the Third-Party Supplier could not, even with all due care, foresee or avoid. Such events may include disruptions/diversions of air services, floods, and earthquakes whether actual or threatened war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, disease, fire and all similar events outside the control of the party concerned.
We cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our agreement with you is prevented or affected by, or you otherwise suffer any damage or loss as a result of, 'force majeure'.
• OUR LIABILITY TO YOU: Tripozo or its partner will not be responsible for any injury, illness, death, loss, damage, expense, cost or other claim of any description whatsoever which results from:
1. the act(s) and / or omission(s) of the person(s) affected or any member(s) of their party; or
2. the act(s) and / or omission(s) of a third party not connected with the provision of your arrangements and which were unforeseeable or unavoidable; or
3. any service or facility not arranged by us as part of our contract with you; or 'force majeure' as defined above.
We do not accept liability for:
1. Any damage, loss, expense or other sum(s) of any description which based on the information you gave us at the time of booking, we could not have foreseen you would suffer or incur if we breached our contract with you
2. Any business losses.
3. Excursions or other tours or any other travel services taken and paid for by you which have not been provided by us whilst you are on our tour. In such instances, your contract will be with the operator / supplier of the excursion or tour or travel services and not with us
CONDITIONS OF TRAVEL:
You will have to strictly follow the tour program. There would be no refund if you fail to join the group at the commencement of the tour, or join the group later or leave the group before culmination of the tour for any reasons whatsoever. You are responsible to register with the representative of the Company at the appointed date, place and time and you would be treated as a no-show if you fail to do so. Under no circumstances would any refund be given for any unutilized services. You shall not behave in a manner which may cause distress or annoyance to other co-travelers or which may create the risk of danger or damage to property of the Company, co-travelers or others. In this event, you may be asked to leave the tour immediately. The Company shall be under no liability to any such person.
