General Guidelines to the Passengers:

Above rates are subject to availability.

Valid Photo ID proof needed at the time of booking of Air Tickets

Flight Guide Lines

• Guests are advised to do the Web check-in/ Pre- Book Seat within 48 hours of Departure through respective airline Website.
• Please reach the airport 2 hours before the departure of the flight. IRCTC will not responsible for missing of flights by the guest. In flight food and beverages are on chargeable basis. In airline no seat is provided to Infant.
• Kindly reconfirm the departure terminal and the flight schedule from the airline before leaving for the airport.
• For any change in Flight Timings/diversions, Flight cancellation from the airline IRCTC will not be responsible and if it further affects the Sightseeing/Itinerary client need to accommodate accordingly
• The airfares and taxes are calculated as on a mentioned date and any increase in the Taxes or airfares will be borne by the customer.
• The airfares and taxes are calculated as on a mentioned date and any increase in the Taxes or airfares will be borne by the customer
• For any change in Flight Timings/diversions, Flight cancellation from the airline IRCTC will not be responsible and if it further affects the Sightseeing/Itinerary client need to accommodate accordingly.
• Package cost is calculated on lowest class Air Fare. Any increase in air fare or air port taxes has to be borne by the client.

Hotel Guideline

• Accommodation offered by IRCTC Ltd is the best amongst the available options at the destination.
• Room categories in all packages are the base category rooms unlessstated otherwise.

• Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided.
• Room allocation (Twin bed / Double bed) is at the discretion of the hotel. The check in time at hotel is 1400 Hrs and check out time 1200 Hrs. Numbers of meals are always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival.
• In hotels, for an extra Adult / Child, either Rollaway bed or mattress shall be provided
• For early check ins and late check outs the payment is to be settled directly by the guest.
• Hotel has the right to claim the damages incurred by any of the guest.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• Cost of additional services availed by the guest which are not part of our package inclusions are to be settled directly at the hotel.
• To avail the arrival transfers please check the hotel representative holding the placard of your name / hotel name/ IRCTC name.
• Buffet meal will be provided at fixed venue decided by the hotel.
• Timings: Breakfast: 0800 - 1000 hrs and Dinner: 1930 - 2200 hrs.
• These are the standard buffet timings observed by the hotels. Still you are kindly requested to check the perfect buffet timings at the time of check in at the hotel. Once the buffet time is over the hotel might ask you to pay for your meals.
• IRCTC request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews.
• Any Itinerary posted on the website is only a proposed holiday outline.
• In case there is any change in price the same will be communicated to yourself and only after your confirmation, we will proceed further.
• There will be no refund for un-utilized services.
• The package Price is subject to change without prior notice.
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention.
• Passenger should get full briefing about the tour from IRCTC before/after the booking to avoid any confusion.
• IRCTC is not liable for personnel expenses, boating, porterage, theft, accidents etc.
• Any other terms and conditions applied as may be decided by IRCTC at any point of time.
• Kindly queue up while boarding the busses and don’t rush at the accommodation centre at the time of check-in. It is the duty of the co- passengers to provide seats first for the Handicapped and older people. Please do not request our representative for blocking any seat or specific room.
• You should adhere to the time announced by the Tour Manager, Tour Guide failing which you will have to come to the next place on your own expenses.
• Please keep patient and calm while journey and avoid any unlawful arguments. Speak politely to other tourists, staffs & officers on duty.
• There may be changes in the sightseeing if any odd situation arises & the same has to be adhered to. In case of any problem arising due to some natural calamity or abnormal situation, alternate arrangements will be made for which extra cost is to be borne by the tourists.
• Always carry your valid ID proof in original while travelling.
• The passengers will have to bear all medical expenses incurred on them, if need arises.
• Any other terms and conditions applied as may be decided by IRCTC at any point of time.
• In case of cash payment of INR 25000/- or above, the Pan Card copy of the client is required.
• Double or twin is subject to availability and sole discretion of the hotel.
• Passengers are requested to not make any unethical or indecent behaviour/act, which can harm the image of our country oversees.
• IRCTC has right to alter itinerary under unavoidable circumstances and is not liable for any type of natural calamities/ strikes/ cancellations/ delay of train/insurgency of any such nature which is beyond control during the tour period. Management is not accountable for any theft or damage of luggage.
• The decision of IRCTC/WZ will be final on account of problems arising in the conduct of the tour.