A. GENERIC PREVENTIVE MEASURES

• The generic measures include simple public health measures that are to be followed to reduce the risk of COVID-19. These measures need to be observed by all supporting staff and tourists during tour package services at all times.
• Physical distancing of at least 6 feet to be followed as far as Use of face covers/masks to be made Practice frequent hand washing with soap (for at least 40-60 seconds) even when hands are not visibly dirty. Use of alcohol-based hand sanitizers (for at least 20 seconds) can be made wherever feasible like train/transport/stay
• Respiratory etiquettes to be strictly followed. This involves strict practice of covering one’s mouth and nose while coughing/sneezing with a Tissue/handkerchief/flexed elbow and disposing off used tissues
• Self-Monitoring of health by all and reporting any illness at the earliest to Tour manager and Tripozo or its partner Installation & use of Aarogya Setu app shall be advised to all Tourists.

GENERAL GUIDELINES:

• Senior citizen passenger must get their medical checkup before booking the tour.
• Passengers above age of 65 are required to accompany by an escort/family member of younger age. Hotel Check in time is 1200 noon.
• Being a group tour, personalized service is not viable; hence please converge with the group. Above rates are subject to availability.
• Cancellation charges as per company policy.
• Room categories in all packages are the base category rooms unless stated otherwise.
• Final confirmation in the proposed hotels is subject to the availability at the time of booking, else similar category hotel will be provided.
• Please reach the station 1 hours before the departure of the train. Tripozo or its partner will not responsible for missing of train by the guest.
• In onboard food and beverages are on chargeable basis.
• Kindly reconfirm the departure station and the train schedule from the before leaving for the station. Transfers and Sightseeing tours are on SIC (seat in coach) / shared basis by A/C vehicle.
• The request for an adjacent or an adjoining room will be on subject to availability.
• It is mandatory to carry the age proof of children (02 to 11 yrs) and infant (below 02yrs) as well along with other travel documents. Child above than 11 yrs shall be considered for an adult cost.
• Hotel has the right to claim the damages incurred by any of the guest.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• To avail the arrival transfers please check the hotel representative holding the placard of your name
• / hotel name/ Tripozo or its partner name.
• Buffet meal will be provided at fixed venue decided by the hotel. Timings: Breakfast: 0800 - 1000 hrs & Dinner: 1930 - 2200 hrs.
• These are the standard buffet timings observed by the hotels. Still you are kindly requested to check the perfect buffet timings at the time of check in at the hotel. Once the buffet time is over the hotel might ask you to pay for your meals.
• Tripozo or its partner request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews.
• The package Price is subject to change without prior notice.
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season / holiday surcharge and major events/ fairs and convention.
• Passenger should get full briefing about the tour from Tripozo or its partner before/after the booking to avoid any confusion.
• Tripozo or its partner is not liable for personnel expenses, boating, porterage, theft, accidents etc
• Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time.
• Please keep patient and calm while journey and avoid any unlawful arguments. Speak politely to other tourists, staffs & officers on duty.
• There may be changes in the sightseeing if any odd situation arises & the same has to be adhered to. In case of any problem arising due to some natural calamity or abnormal situation, alternate arrangements will be made for which extra cost is to be borne by the tourists.
• Valid Photo ID proof needed at the time of booking of Train Tickets. Always carry your valid ID proof in original while travelling.
• The passengers will have to bear all medical expenses incurred on them, if need arises. Any other terms and conditions applied as may be decided by Tripozo or its partner at any point of time.
• In case of cash payment of INR 25000/- or above, the Pan Card copy of the client is required. Double or twin is subject to availability and sole discretion of the hotel.